/
macOS Video Feed Does Not Display
macOS Video Feed Does Not Display
Problem
Quick Take: Your browser may be trying to access an incorrect camera for the virtual deposition platform.
Solution
If only your video feed refuses to display, it is likely a camera settings error
Launch the FaceTime app on your computer to ensure that the webcam is functioning
If the camera does not display in FaceTime, it will not display in the virtual deposition platform
To change the camera being used by your browser follow the links below:
After making changes to the camera settings refresh the browser
If the problem has not resolved, check your device’s camera settings using the link below:
A virtual camera plug-in will not work in the platform.
, multiple selections available,
Related content
Troubleshooting Articles
Troubleshooting Articles
Read with this
Windows 10 Microphone & Webcam Troubleshooting
Windows 10 Microphone & Webcam Troubleshooting
More like this
User is Unable to Hear Anyone in the Deposition
User is Unable to Hear Anyone in the Deposition
Read with this
Google Chrome's Camera & Microphone Settings
Google Chrome's Camera & Microphone Settings
More like this
User Can See & Hear All Participants, but Cannot be Seen or Heard by Other Attendees
User Can See & Hear All Participants, but Cannot be Seen or Heard by Other Attendees
Read with this
How-to Change Camera in Google Chrome and Microsoft Edge
How-to Change Camera in Google Chrome and Microsoft Edge
More like this