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Problem

This page will explain what to do when the user cannot hear anyone in the deposition room.

Quick Take: Check your OS settings to ensure that your speakers are working and accessible to vTestify.

Solution

  1. Make sure that your speakers are not on mute.

  2. If you are using a desktop, ensure that speakers are turned on and the volume turned up if it has a physical knob.

  3. Test that the speakers are working by playing a Youtube Video with the sound turned on.

  4. Check the “Output Device” in the Windows and Mac Settings. The following articles will assist:

    1. macOS Microphone & Webcam Troubleshooting

    2. Windows 10 Microphone & Webcam Troubleshooting

  5. Ensure that you are using Supported Browsers

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