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Problem

When an exhibit is introduced, the user gets kicked out of the deposition.

Quick Take: Mozilla Firefox is likely to be used to access the Deposition. See Supported Browsers & Devices


Solution

This occurs when Mozilla Firefox is used for a web browser.

  1. Confirm Firefox is being used as the browser

  2. Close Firefox and use Google Chrome or the new Microsoft Edge to join the Deposition.

Google Chrome for PC and MAC can be downloaded from https://www.google.com/chrome/

Microsoft Edge for PC and MAC can be downloaded from https://www.microsoft.com/en-us/edge

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