Problem
Quick Take: Your browser may be trying to access an incorrect camera for the virtual deposition platform.
Solution
If only your video feed refuses to display, it is likely a camera settings error
Launch the FaceTime app on your computer to ensure that the webcam is functioning
If the camera does not display in FaceTime, it will not display in the virtual deposition platform
To change the camera being used by your browser follow the links below:
After making changes to the camera settings refresh the browser
If the problem has not been resolved, check your devices camera settings using the link below
A virtual camera plug-in will not work in the platform.