Skip to end of metadata
Go to start of metadata

You are viewing an old version of this page. View the current version.

Compare with Current View Page History

« Previous Version 4 Next »

Problem

This page will explain what to do when the user cannot hear anyone in the deposition room.

Quick Take: Check your computer settings to ensure your computer settings allow vTestify to access your microphone and camera

Solution

  1. Make sure that your speakers are not on mute.

  2. If you are using a desktop, ensure that speakers are set up on the computer and that your computer is able to access the speakers.

  3. Check the “Output Device” in the Windows and Mac Settings. macOS Microphone & Webcam Troubleshooting Windows 10 Microphone & Webcam Troubleshooting

  4. Test that the speakers are working by playing a Youtube Video with the sound turned on.

    1. If you still cannot hear the video, you may have a software/hardware issue that we may not be able to solve.

  • No labels