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Quick Take: Check your device settings to ensure that your speakers are working and accessible to the virtual deposition platform. |
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Solution
Make sure that your speakers are not on mute
If you are using a desktop, ensure that speakers are turned on and the volume is turned up
Test that the speakers are working by playing a YouTube.com Video video with the sound turned on
Check the “Output Device” in the Windows and Mac Settings . See by following the steps listed below :
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For Mac users, navigate to the ‘System Preferences’ application located within your dock
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For Windows users, right-click on the speakers speaker icon located in the lower right corner of your computer
Select “Open Sound Settings” and refer to the “Choose your output device” drop-down menu. Ensure the correct device is selected, so that your speakers can function properly
After making any adjustments to your sound settings, please then refresh the platform by clicking the browser's refresh your browser using the circular arrow button located to the immediate left of the address bar
Confirm that you are using Supported Browsers & Devices
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