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Quick Take: Check your computer OS settings to ensure your computer settings allow vTestify to access your microphone and camerathat your speakers are working and accessible to vTestify. |
Solution
Make sure that your speakers are not on mute.
If you are using a desktop, ensure that speakers are set up turned on the computer and that your computer is able to access the speakersand the volume turned up if it has a physical knob.
Test that the speakers are working by playing a Youtube Video with the sound turned on.
Check the “Output Device” in the Windows and Mac Settings. The following articles will assist:
Test Ensure that the speakers are working by playing a Youtube Video with the sound turned on.
If you still cannot hear the video, you may have a software/hardware issue that we may not be able to solve.you are using Supported Browsers
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