I Did Not Receive an Email Invitation to a Deposition

Problem

This article will explain what to do when you did not receive an email invitation to join a scheduled matter.

Solution

If you already have a vTesitfy account setup:

1. Navigate to your vTestify login page and log in to your account

2. Once logged in, your deposition should be listed in the Dashboard, which will allow you to proceed with joining the room

   1. If you have forgotten your password, select the “I forgot my password” link located on the login page to reset your password via email

   2. Once your password is reset, log in to find your deposition listed within the Dashboard for you to join

If you do not already have a vTestify account setup:

1. Navigate to your vTestify login page and click “SIGNUP” located directly below the orange “Log In” button

2. This directs you to the Create Your Account page. Proceed by filling in the required fields on the account creation form

   1. Accept the terms and conditions by checking “Yes, I agree to the Terms of Use.”

3. Click the orange “Sign up” button located at the bottom of the form to create your account

4. Proceed to your email inbox and locate the email titled “Confirmation Instructions”. Click the link contained within the email that says “Confirm Email”

5. You should now be at the vTestify login page and your account is confirmed. Log in to find your deposition listed on the Dashboard

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