Blank White Screen Entering Deposition on iOS

Problem

When trying to enter a deposition on an iOS device you get a blank white screen.

Quick Take: The Google Chrome browser on iOS devices (iPhone/iPad) is not currently supported. Please see Supported Browsers & Devices


Solution

The Google Chrome browser on iOS devices is not supported.

  1. Log into the virtual deposition platform on your device

    1. Supported devices include:

      1. PC or Laptop

        1. Windows or macOS

      2. Android Tablet

  2. The device needs to have access to a camera and microphone

    1. This may vary depending on your role

  3. iPhone and iPads are not yet supported on the virtual deposition platform

iOS devices are not supported on the platform. See Supported Browsers & Devices

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