Problem
Case Numbers entered in the scheduling process generates an error that says “Undefined” above the “Case #” field when trying to schedule the deposition.
Quick Take: There is a 100 character limit to the Case Name field and a 20 character limit to the “Case #” field.
Solution
To move past this error:
The Case Number must be under 100 characters and Case # must be less that 20 characters.
Rename the “Case Name” to be less than 100 characters and “Case #” to be less that 20 characters.
You should now be able to schedule the deposition.
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