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Problem

Case Names entered in the scheduling process generates an error that says “Undefined” above the “Case #” field when trying to schedule the deposition.

Quick Take: There is a 25 character limit to the “Case #” field.

Solution

To move past this error:

  1. The Case # must be less that 25 characters.

  2. Rename the “Case #” to be less that 25 characters.

  3. You should now be able to schedule the deposition.

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