Problem
| Info |
|---|
This article will explain what to do when you did not receive an email invitation to join a scheduled matter. |
Solution
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If you already have a vTesitfy account setup:
Proceed to your vTestify login page and sign in to your account.
Once signed in your deposition should be listed in the dashboard with the ability for you to join the room.
If your password did not allow you to sign in please use the “I forgot my password” link from the sign-in page to reset your password via an email link.
Once your password is reset please sign in to find your deposition in the dashboard for you to join.
If you do not already have a vTestify account setup:
Proceed to your vTestify login page and click “SIGNUP” next to “Need an account?” at the bottom of the page.
Fill in the required field
| Note |
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If your deposition is not in your dashboard you must reach out to the scheduling party to invited. Please provide them with the email address you used to create your vTestify account. vTestify cannot manually invite or add users to a deposition. |
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