Problem
This article will explain what to do when you did not receive an email invitation to join a scheduled matter.
Info |
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Quick Take: You can log directly into your vTestify account to access all your depositions from the dashboardDashboard. |
Note |
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If your default browser is not Google Chrome the link may fail to load from your email clientinvite. If this occurs please , right click on the link in within the email and to copy and paste it into the Google Chrome browser. For more information please see Supported Browsers |
Solution
If you already have a vTesitfy account setup:
Proceed Navigate to your vTestify login page and sign log in to your account.
Once signed logged in, your deposition should be listed in the dashboard with the ability for Dashboard, which will allow you to join proceed with joining the room.
If you have forgotten your password
, select the “I forgot my password” link
located on the login page to reset your password via
email
Once your password is reset
, log in to find your deposition
listed within the
Dashboard for you to join
If you do not already have a vTestify account setup:
Proceed Navigate to your vTestify login page and click “SIGNUP” next to “Need an account?” at the bottom of the page.Fill located directly below the orange “Log In” button
This directs you to the Create Your Account page. Proceed by filling in the required fields on the account creation page.form
Accept the terms and conditions
by checking “Yes, I agree to the Terms of Use.”
Click the orange “Sign up” button located at the bottom of the page.form to create your account
Proceed to your email inbox and locate the email titled “Confirmation Instructions”. Click the link contained within the email that says “Confirm Email”.
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5. You should now be at the sign-in vTestify login page and your account is confirmed. Sign Log in to find your deposition listed on the dashboard. Dashboard
Note |
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If your deposition is not in your dashboard Dashboard you must reach out to the scheduling party to be invited. Please provide them with the email address you used to create your vTestify account. vTestify cannot manually invite or add users to a deposition. |
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