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Problem

This article will explain what to do when you did not receive an email invitation to join a scheduled matter.

Info

Quick Take: You can log directly into your vTestify account to access all your depositions from the dashboardDashboard.

Note

If your default browser is not Google Chrome the link may fail to load from your email clientinvite. If this occurs please , right click on the link in within the email and to copy and paste it into the Google Chrome browser. For more information please see Supported Browsers

Solution

If you already have a vTesitfy account setup:

  1. Proceed Navigate to your vTestify login page and sign log in to your account.

  2. Once signed logged in, your deposition should be listed in the dashboard with the ability for Dashboard, which will allow you to join proceed with joining the room.

    1. If you have forgotten your password

    did not allow you to sign in please use
    1. , select the “I forgot my password” link

    from the sign-in
    1. located on the login page to reset your password via

    an
    1. email

    link.
    1. Once your password is reset

    please sign
    1. , log in to find your deposition

    in
    1. listed within the

    dashboard
    1. Dashboard for you to join

    .

If you do not already have a vTestify account setup:

  1. Proceed Navigate to your vTestify login page and click “SIGNUP” next to “Need an account?” at the bottom of the page.Fill located directly below the orange “Log In” button

  2. This directs you to the Create Your Account page. Proceed by filling in the required fields on the account creation page.form

    1. Accept the terms and conditions

    and click “Sign Up”
    1. by checking “Yes, I agree to the Terms of Use.”

  3. Click the orange “Sign up” button located at the bottom of the page.form to create your account

  4. Proceed to your email inbox and locate the email titled “Confirmation Instructions”. Click the link contained within the email that says “Confirm Email”.

...

5. You should now be at the sign-in vTestify login page and your account is confirmed. Sign Log in to find your deposition listed on the dashboard. Dashboard

Note

If your deposition is not in your dashboard Dashboard you must reach out to the scheduling party to be invited. Please provide them with the email address you used to create your vTestify account. vTestify cannot manually invite or add users to a deposition.

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