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Problem

When trying to upload a file to the “Exhibit” panel in the vTestify platform you get a “File Will Not Upload” error

Using an unsupported browser can also cause issues during the uploading of exhibits. Please see Supported Browsers

Solution

This is most commonly caused by trying to upload a file that is not a PDF document.

  1. Check the file you are trying to upload to ensure it is a PDF file.

  2. If the file is not a PDF use the “Print to PDF” or Save to PDF” function within the file settings to convert the file into a PDF.

  3. Upload the new PDF file to the Exhibit Panel.

The vTestify platform only supports the uploading of PDF files for exhibits.

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