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Problem

When trying to upload a file to the “Exhibit” panel in the vTestify platform, you may get a “File Will Not Upload” error.

Quick Take: Verify the document you are uploading is a PDF, JPG, or PNG file.

Solution

This is most commonly caused by trying to upload a file that is not a PDF, JPG or PNG file.

  1. Check the file you are trying to upload to ensure it is a PDF, JPG, or PNG file.

  2. Upload the new PDF, JPG or PNG file to the Exhibit Panel.

If the file says it is unable to upload due to an error, it is due to an unsupported file type.

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