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Problem

When trying to upload a file to the “Exhibit” panel in the vTestify platform you get a “File Will Not Upload” error

Using an unsupported browser can also cause issues during the uploading of exhibits. Please see https://vtestify.atlassian.net/wiki/pages/createpage.action?spaceKey=VS&title=Supported+Browsers

Solution

This is most commonly caused by trying to upload a file that is not a PDF document.

  1. Check the file you are trying to upload to ensure it is a PDF file.

  2. If the file is not a PDF use the “Print to PDF” or Save to PDF” function within the file settings to convert the file into a PDF.

  3. Upload the new PDF file to the Exhibit Panel.

The vTestify platform only supports the uploading of PDF files for exhibits.

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