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When trying to upload a file to the “Exhibit” panel in the vTestify Exhibit Management portion of the virtual deposition platform, you may get a “File Will Not Upload” error.
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Quick tipTake: Verify the document you are uploading is a .PDF, .PNG, .JPG, .XLXS, .DOCX, or PNG .PPTX file. |
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Solution
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Check the file you are trying to upload
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Check the file you are trying to upload to ensure it is a PDF, JPG, or PNG file.
Upload the new PDF, JPG or PNG file to the Exhibit Panel.
Mac - How to:
File
Save As
File Format
Export PDF
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Windows - How to:
File
Save As
Below File Name - Word Document (*.docx) will be the default - click down arrow to the right and select: PDF (*.pdf)
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The vTestify platform only supports the uploading of PDF, JPG or PNG files for exhibits. |
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to ensure it is a .PDF, .PNG, .JPG, .XLXS, .DOCX, or .PPTX file
If the document you are attempting to upload is a large file size, try breaking it into two or more exhibit uploads
Upload the new file to the Exhibit Management portion
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To convert .DOC, .XLS or .PPT to their newer supported version, please see the following link: Converting to Newer File Types |
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If the file says it is unable to upload due to an error, it is due to an unsupported file type or a function inside the file that is incompatible with the platform. |