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When trying to upload a file to the “Exhibit” panel in the vTestify platform you Exhibit Management portion of the virtual deposition platform, you may get a “File Will Not Upload” error.

Info

Using an unsupported browser can also cause issues during the uploading of exhibits. Please see Supported Browsers

Solution

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Quick Take: Verify the document you are uploading is a .PDF, .PNG, .JPG, .XLXS, .DOCX, or .PPTX file.

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Solution

  1. Check the file you are trying to upload to ensure it is a .PDF

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  1. , .PNG, .JPG, .XLXS, .DOCX, or .PPTX file

    1. If the

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    1. document you are attempting to upload is a large file size, try breaking it into two or more exhibit uploads

  2. Upload the new

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  1. file to the Exhibit

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  1. Management portion

Note

The vTestify platform only supports the uploading of PDF files for exhibits.

Filter by label (Content by label)
showLabelsfalse
max5
spacescom.atlassian.confluence.content.render.xhtml.model.resource.identifiers.SpaceResourceIdentifier@abd
showSpacefalse
sortmodified
typepage
reversetrue
labelserror
cqllabel in ( "error" , "file" , "upload" , "pdf" ) and type = "page" and space = "VS"

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hiddentrue

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  1. Image Added

Info

To convert .DOC, .XLS or .PPT to their newer supported version, please see the following link: Converting to Newer File Types

Note

If the file says it is unable to upload due to an error, it is due to an unsupported file type or a function inside the file that is incompatible with the platform.