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When trying to upload a file to the “Exhibit” panel in the vTestify platform you Exhibit Management portion of the virtual deposition platform, you may get a “File Will Not Upload” error.
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Using an unsupported browser can also cause issues during the uploading of exhibits. Please see Supported Browsers |
Solution
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Quick Take: Verify the document you are uploading is a .PDF, .PNG, .JPG, .XLXS, .DOCX, or .PPTX file. |
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Solution
Check the file you are trying to upload to ensure it is a .PDF
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, .PNG, .JPG, .XLXS, .DOCX, or .PPTX file
If the
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document you are attempting to upload is a large file size, try breaking it into two or more exhibit uploads
Upload the new
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file to the Exhibit
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Management portion
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The vTestify platform only supports the uploading of PDF files for exhibits. |
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To convert .DOC, .XLS or .PPT to their newer supported version, please see the following link: Converting to Newer File Types |
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If the file says it is unable to upload due to an error, it is due to an unsupported file type or a function inside the file that is incompatible with the platform. |