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When trying to upload a file to the Exhibit Management portion of vTestifythe virtual deposition platform, you may get a “File Will Not Upload” error.
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Quick Take: Verify the document you are uploading is a .PDF, .PNG, .JPG, .XLXS, .DOCX, or .PPTX file. |
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Solution
This is most commonly caused by trying to upload a file that is not a .PDF, .PNG, .JPG, .XLXS, .DOCX, or .PPTX file.
Check the file you are trying to upload to ensure it is a .PDF, .PNG, .JPG, .XLXS, .DOCX, or .PPTX file
If the
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document you are attempting to upload is a large file size, try breaking it into two
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or more exhibit uploads
Upload the new file to the Exhibit Management portion
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To convert .doc DOC, .xls XLS or .ppt PPT to there their newer supported version, please see the following link: Converting Documents to PDFNewer File Types |
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If the file says it is unable to upload due to an error, it is due to an unsupported file type . |
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Related issues or a function inside the file that is incompatible with the platform. |