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When trying to upload a file to the Exhibit Management portion of vTestifythe virtual deposition platform, you may get a “File Will Not Upload” error.

Info

Quick Take: Verify the document you are uploading is a .PDF, .PNG, .JPG, .XLXS, .DOCX, or .PPTX file.

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Solution

This is most commonly caused by trying to upload a file that is not a .PDF, .PNG, .JPG, .XLXS, .DOCX, or .PPTX file.

  1. Check the file you are trying to upload to ensure it is a .PDF, .PNG, .JPG, .XLXS, .DOCX, or .PPTX file

    1. If the

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    1. document you are attempting to upload is a large file size, try breaking it into two

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    1. or more exhibit uploads

  1. Upload the new file to the Exhibit Management portion

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  1. Image Added

Info

To convert .doc DOC, .xls XLS or .ppt PPT to there their newer supported version, please see the following link: Converting Documents to PDFNewer File Types

Note

If the file says it is unable to upload due to an error, it is due to an unsupported file type .

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Related issues

or a function inside the file that is incompatible with the platform.