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changes.mady.by.user Morgan Nelson (Unlicensed)

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changes.mady.by.user Eric Hoeberlein (Deactivated)

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When trying to upload a file to the Exhibit panel within vTestifyManagement portion of the virtual deposition platform, you may get a “File Will Not Upload” error.

Info

Quick Take: Verify the document you are uploading is a .PDF, JPEG, .PNG, .JPG, .XLXS, .DOCX, or PNG .PPTX file.

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Solution

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  1. Check the file you are trying to upload

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  1. Check the file you are trying to upload to ensure it is a PDF, JPEG or PNG file

  2. Upload the new PDF, JPEG or PNG file to the Exhibit panel

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  1. to ensure it is a .PDF, .PNG, .JPG, .XLXS, .DOCX, or .PPTX file

    1. If the document you are attempting to upload is a large file size, try breaking it into two or more exhibit uploads

  2. Upload the new file to the Exhibit Management portion

    Image Added

Info

To convert .DOC, .XLS or .PPT to their newer supported version, please see the following link: Converting to Newer File Types

Note

If the file says it is unable to upload due to an error, it is due to an unsupported file type .

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Related issues

or a function inside the file that is incompatible with the platform.