Problem
This article walks you through the steps to check your microphone & webcam and make sure they are both working properly in the macOS.
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Quick Take: The virtual deposition platform requires a microphone & webcam in order for you to join the deposition. Without the proper hardware, you cannot access the platform. |
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Solution
Follow the steps below to ensure that Mac can access your microphone and webcam.
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Navigate to your ‘Finder’ application. This is the square, blue and gray, smiling face icon shown below:
Select the “Applications” tab within the left-hand column
Type “FaceTime” in the search bar located in the top-right corner and click “FaceTime”
Once the FaceTime application is open, the video feed should be visible
If you receive an error or the video does not display then you may have a faulty webcam
The webcam must work in the default macOS FaceTime application in order for the virtual deposition platform to access the webcam and display your video feed
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